Frequently Asked Questions

 
 

We are always listening.

Here are some of the most common questions we get.

Have Other Questions? Contact Us »

+ What should I expect at my first organizing session?

IN PERSON CLIENTS: The duration of the initial session is 4 hours. During this session, we focus on purging + sorting. As the client, you may choose to purge before we get there or take a more hands on approach to work along with our team. You may also receive homework, maintenance tips for between sessions, or schedule additional sesssions.

VIRTUAL CLIENTS: The duration of the initial session is based on the chosen package. There is flexibility in how much time can be alotted to each session and deducted from total purchased hours as a whole. Client must be zoom capable and area must be well lit.

ALL CLIENTS: During each session you will be prompted to drink water + get a snack every 2 hours. We suggest to plan for rest before and after sessions.

+ How long will my project cost in time and money?

We know you want a solid answer, but each project is unique and our solutions are custom tailored to your lifestyle. After a consultation we are able to provide the cost and time involved to reach your goals. Until we dig into your stuff, we won't know what we have and we always aim to exceed your expectations.

+ Tips when looking for an organizer?

  1. Congratulate yourself for recognizing the need for an organizer.

  2. Ask me anything that will ensure your comfort and please don’t apologize for the “mess”. Know that we create an 100% judgement free zone.

  3. Do your research before we meet. Google me! Read Reviews! Check out my social media.

  4. Honesty - your organizer must be up front about their plans for your space AND any possible charges that could apply to your project beforehand.

  5. Make sure we are a good fit - this is the purpose of the discovery call. We will be spending time together in close proximity - be comfortable the persson handling your belongings.

  6. Be open to suggestions. Though I love to see my clients from time to time, realize that I am setting up a system for you to maintain and containment is a big part of that.

  7. If you have a budget, be open about it. It's equally exciting to work with clients who don't want to buy any containment as it is clients who want to buy everything new.

  8. Don’t always judge by the pictures - we respect your personal space and have many clients who do not want pictures of their personal space posted. Your comfort is a priority and we respect that. Ask and we will provide examples.

+ What should I know about pricing?

There is flexibility depending on the project and promotions but a accurate quote can only be provided after the consultation - there are a number of variables which affect the cost. We take price in maintaining full transparency with our pricing structure. No surprises!

Take a look at our Process + Pricing page.

+ Besides organizer fees, what other fees could apply to my project? Will I know ahead of time?

Sometimes surprise are fun - when it comes to our client, we don't think so. Here are a few fees that may apply to your project. We always make you aware as soon as we know they apply and never charge without discussing first.

TRAVEL FEES: a small fee applies only apply outside of a 25-mile radius of our location. See Service agreement.

PLANNING+SHOPPING FEE: See Service Agreement for breakdown Includes product pick up, returns + planning with new product All product must be paid for in session in which it is used

We highly recommend that we do the shoppingfor you in order to get the job completed in a timely and efficient nanner. If you choose to shop for yourself, we do not provide a shopping list.

See Service agreement for details

Note: Our service pricing does not include the supplies that you may need to create the space of your dreams. While we do strive to stay within budget and use your own items, sometimes alternate containment is necessary.

+ Are you insured?

Yes, Finavi Professional Organizing is insured and bonded.

+ How far in advance do I need to book a consultation/session?

We are now booking 4-6 weeks in advance, but this depends on your preferred days/times and the season.

+ What are your payment options and policies?

We accept payments through our website and also through various forms of electronic payments - ASK US!

For policy info please see Terms & Conditions

+ Why do you do this?

I have a knack for it, this is a service that people need, the impact is huge (I'm changing lives) and I understand the benefits that comes from an organized space.

Besides the intial calm and clarity that comes from a newly organized space, there are tons of benefits to the quality of life for each client. Clients report a boost in productivity, time saved, money saved and the ability to spend time doing what they love rather than looking for things or cleaning. Life improved!

What education and/or training do you have that relates to your work?

After completing my Bachelor's in Finance from Hofstra University Zarb School of Business, I launched an 18+ career in the diamond industry in which I dealt with the the largest retailers in the country. This allowed me to understand the core principles of business. Once I knew I wanted to become an organizer, I found a mentor, became certified in home organizing and joined professional organizations such as NAPO (National Associate of Professional Organizing) and ASPO (American Society of Professional Organizers).

Most recently, I was invited into the Life in Jeneral Partnership program.